Session 12 - Lesley Stowe Fine Foods
What is an ERP System?
What is the silo effect - and why ERP solved that
Archive
The ERP Decision
In April 2012, the founder and owner of Vancouver-based Leslie Stowe Fine Foods was in the final stages of selecting an enterprise resource planning (ERP) system from a shortlist of proposed solutions. The decision would shape how the company managed its operations and worked with external vendors going forward.
This case focuses on ERP adoption as a managerial decision, highlighting the trade-offs involved in system selection, vendor relationships, and implementation under organizational constraints.
Case: Lesley Stowe Fine Foods: The ERP Decision (9B13E026)Download Lesley Stowe Fine Foods: The ERP Decision (9B13E026)
Now that you have read the case, consider the following case questions and bring your answers to class.
| Case Preparation Questions: 1. What problem was Leslie Stowe Fine Foods trying to solve with a new ERP system? 2. What criteria should matter most when selecting an ERP vendor for LSFF, given its size, capabilities, and constraints? 3. How would you assess the proposals from The Underwood Group and Barnes and Company? Which vendor would you select? 4. What were the biggest managerial risks in ERP implementation at LSFF, and how could they have been mitigated? |